Customer Journey
Enhance Your Marketing Efficiency by Automating the Customer Journey

Create your campaign with SendHeap’s powerful automation features, design the customer journey from start to finish, and guide customer engagement at every step towards the purchase decision.

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Define Your Starting Point

Decide on the trigger that will start the customer journey, such as a product purchase, form submission reminder, etc.

Set Up Tasks and Timers

Access detailed lists of orders generated from your communications, evaluate sales performance with information such as order codes, amounts, quantities, and timings.

Utilize Trigger Functions

Design personalized and conversion-focused campaigns with segments created based on customer interactions.

Create Engagement Segments

Develop more targeted marketing strategies by creating engagement segments based on customer behavior.

Analyze Performance

Analyze the performance of sent emails and continuously improve the customer journey.